Monthly Archives: June 2021
Customer service: Move from hands off to hands on, and from cost center to profit center
As you build up your ecommerce business, the first few questions that you may ask yourself are: How do I get my product to my customer quickly? What's the best way to market my brand online? How do I best…
Better customer experiences through order management
Due to the rise of ecommerce, companies have had to step up to meet consumer demand by offering a more robust shopping system for their customers.Now that there are approximately 2.1 million online retailers that offer online shopping in the…
Unified commerce: The backbone of omnichannel retail
For decades, single-channel marketing was the only way that businesses operated — relying solely on one method of POS (point-of-sale) to sell their products to their clients. Traditionally, this meant having a brick-and-mortar store where customers could enter, browse and…
