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3 tips for mastering 2020’s consumer-driven economy

The retail landscape of 2020 is shaping up to be a consumer-driven one.
The retail landscape of 2020 is shaping up to be a consumer-driven one.Here are three important strategies that will help ecommerce businesses thrive in this competitive environment:1. Encourage brand loyalty with a tiered rewards programAccording to the Alliance Data Analytics…

Creating the ideal ecommerce experience for Generation Z

95% of Gen Z respondents have a smartphone.
Generation Z includes anyone born from 1997 onward. Now in their early twenties, members of Gen Z have a significant amount of disposable income. Having had digital technologies at their fingertips since infancy, this is the first generation of true digital natives.Let's…

6 things your supply chain needs to improve efficiency

Here are six things you’ll need to improve supply chain efficiency in 2020
When you put pressure on your supply chain, the cracks will start to show. Amid the holiday rush, when systems and staff are pushed to their limits, inefficiencies become glaring problems holding back your business. The dawn of a new…

4 subscription box trends for 2020

Here are the four industry trends you’ll need to embrace to thrive in the new year.
As the subscription box space continues to expand, here are the top industry trends you'll need to embrace to thrive in the new year.1. Unparalleled customer experienceFacing fierce competition from direct-to-consumer retailers and next-day or even same-day delivery, subscription box…

How to best approach customer database management: 4 tips for retailers

To mitigate costly, catastrophic data breaches, use encryption tools and take data backup seriously.
In 2017, an Economist headline proclaimed data as "the world's most valuable resource." This continues to ring true, especially in the retail sector.For retailers and ecommerce businesses, customer data is not only a priceless asset; it's also an enormous responsibility.…

4 ways to bring a holiday theme to your subscription box

Try these four ideas to give your subscription box a seasonal spin.
The National Retail Federation predicts that, during the 2019 winter holidays, consumers will spend 34% more than they did 10 years ago.Each person will spend roughly $1,050 on gifts, seasonal treats and decorations; this is up 4% from last year's…

Preparing for the holiday rush: Why and how to get ready now for peak shopping season

Our industry-leading FlexOMS can help your ecommerce business beat the holiday rush.
Consumers only did 44% of their 2018 holiday shopping in physical stores, according to Business Insider. Meanwhile, holiday ecommerce sales amounted to $126 billion from November to New Year's Eve last year.As the appeal of brick-and-mortar shopping dwindles, holiday shoppers turn…

Best practices to incorporate in your order management strategy

Your order management strategy should provide simplicity, transparency and efficiency for warehouse personnel.
Things aren't going to slow down for online retailers anytime soon. Statista projects 47.7% growth in U.S. ecommerce transactions, with sales projected to exceed $740 billion in 2023.And yet, many companies still rely on manual inventory management processes like spreadsheets on…

4 reasons you need an order management system for your ecommerce business

An OMS is a must-have for any brand that does business online.
Last year, ecommerce sales grew 15% in the U.S., with American consumers spending more than $517 billion collectively on online transactions.As more organizations look to break into or cement their status in the ever-growing ecommerce market place, there are a few…

The importance of address standardization

An incorrect shipping address can cost a business money, time, customer satisfaction and even its brand reputation.
There are several common issues that can occur during order fulfillment and impact the success of customer deliveries. From items being out of stock and warehouse employees being unable to pick and pack orders, to customers entering incorrect information into order…