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Best practices to incorporate in your order management strategy

Your order management strategy should provide simplicity, transparency and efficiency for warehouse personnel.
Things aren't going to slow down for online retailers anytime soon. Statista projects 47.7% growth in U.S. ecommerce transactions, with sales projected to exceed $740 billion in 2023.And yet, many companies still rely on manual inventory management processes like spreadsheets on…

4 reasons you need an order management system for your ecommerce business

An OMS is a must-have for any brand that does business online.
Last year, ecommerce sales grew 15% in the U.S., with American consumers spending more than $517 billion collectively on online transactions.As more organizations look to break into or cement their status in the ever-growing ecommerce market place, there are a few…

The importance of address standardization

An incorrect shipping address can cost a business money, time, customer satisfaction and even its brand reputation.
There are several common issues that can occur during order fulfillment and impact the success of customer deliveries. From items being out of stock and warehouse employees being unable to pick and pack orders, to customers entering incorrect information into order…

Is there such a thing as a flexible OMS?

There are some important characteristics  that can help stakeholders differentiate a flexible OMS from other available options.
According to market research from ARC Advisory Group, the marketing for order management systems is on track to see growth every year through 2022. As businesses continue to adopt this technology, there are a few key elements decision-makers should look…

How to increase profits with subscription programs

If your organization is considering breaking into the subscription program market, there are a few tricks and best practices you can incorporate to help drive profits.
The subscription service industry has truly matured over the past few years, especially when it comes to monthly box offerings that provide delivery of curated products every few weeks. In fact, this subscription box industry has spurred a wave of innovation…

Experiencing these order management snags? 4 signs you need a new OMS

If your organization is experiencing any of the following problems, it could be time for a new OMS that can better support you and your customers.
In order to support the customer experience, the ordering process - from the initial shopping cart, through fulfillment notification, shipment and beyond - must be simple and streamlined. However, many organizations fail in this pursuit, creating situations in which customers…

Data to capture from your OMS, and what it can tell you about your business

Your OMS can offer considerable data ripe for analysis.
Your order management system isn't just a place to check order inflow, product availability and allocation and order fulfillment. A powerful OMS solution can also be a rich source of customer data, ripe for analysis, which can provide stakeholders with…

3 benefits of having a single view of the customer

Brands are doing all they can to learn as much about their target consumer audience as possible.
With so much data related to customer demographics, purchasing history and other preferences available to companies, brands are doing all they can to learn as much about their target consumer audience as possible. Many are leveraging strategies that provide them…

4 tips for creating a retail storefront that draws in your customers

Your storefront display should show customers what you offer and help tell the story of your brand.
Your retail storefront is an incredibly important part of your business. It can literally make or break connections with potential customers as they walk by, and provides a sneak peek into not only your merchandise, but your brand as a…

How to support a true omnichannel experience for your customers

Supporting a cohesive and unified experience across different customer channels is key.
In the current environment, the customer experience is often spread across multiple different platforms, including the main website, social media, outside seller partners and more. However, retailers need to do more than just provide these different channel options - they…