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Category Archives: Business Intelligence

Inventory management struggles to avoid in your warehouse

Proper inventory organization, categorization and management is critical.
One of the most imperative pursuits in warehouse operations involves inventory management. Proper categorization and organization of available inventory translates to more efficient picking by warehouse employees, as well as streamlined order fulfillment for customers.However, in many warehouses, inventory management…

Smart strategies to support your omnichannel needs

As you set forth to perfect a seamless and unified experience across multiple channels for your customers, here are a few smart strategies to keep in mind.
In today's demanding and complex consumer environment, supporting a true omnichannel strategy simply isn't a luxury anymore. According to data gathered by V12, the vast majority - 98% - of Americans regularly switch between devices over the course of the…

3 best practices for creatively managing inventory

Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative.
Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative. Particularly when it comes to larger operations, it's difficult to deal with elements like low product turnover, excess inventory and ensuring that…

Essential customer metrics you should be tracking

Getting to know your customers through key metrics can help you better inform strategy development and create the best experience for buyers as you possibly can.
How much do you truly know about your customer audience? Chances are good that, as a brand, you've looked into low-hanging fruit including shoppers' locations, age ranges and purchase history. But these details will only provide you with limited insights,…

Avoiding Out-of-Stock: 3 Tips for supporting inventory availability and allocation

When items are out-of-stock, it can impact customer loyalty.
It's a popular saying among many retailers and supply chain vendors: "Stock-outs cause walk-outs."According to the Harvard Business Review, retailers find "out-of-stock" notices just as frustrating and annoying as shoppers. However, whereas consumers may find a substitute for the out-of-stock…

What does a 360-degree view of the customer look like?

Today's companies must have as deep an understanding of customer preferences as possible, and leverage these insights to enable an experiential relationship among the brand and its buyers.
  The days of businesses simply offering up goods and services to consumers are long behind us. Now, in order to gain loyalty and support the customer lifecycle, companies must have as deep an understanding of customer preferences as possible,…

Top techniques for inventory management

Proper inventory management can help support product investments while saving the organization money and improving efficiency.
The concepts of managing and maintaining inventory can spell frustration for employees at organizations without strong strategies in place. In the past - and still within many businesses today - managing inventory involved a manual, physical count of what's stored…

Direct-to-consumer trends for 2019

This year, we’ll see several key trends in the direct to consumer sector.
As retail becomes more crowded and competitive, brands are looking to the latest trends to help them break away from the ordinary. Last year, numerous brands adopted direct-to-consumer strategies, and many are trying out brand new approaches for connecting with…

Retail trends that will propel your business into 2019

As both online and brick-and-mortar sales continue to grow alongside changing consumer tastes and preferences, it’s imperative that brands do everything they can to stand out and capture the attention of customers.
Experts are predicting another banner year for the U.S. retail sector this year, according to a report from eMarketer. Overall, retailers can prepare for 3.3 percent growth throughout the retail industry, totaling a forecasted $5.529 trillion in sales before year's…

Best practices: What does it mean to be agile in ecommerce?

Agility in ecommerce enables sellers to rise above their competition.
Every once in a while, an industry buzzword appears and creates hype and excitement, encouraging many organizations to jump on board. However, it's sometimes more difficult than decision-makers might think to apply a buzzword concept to their unique business.Recently, the…