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Category Archives: Business Intelligence

4 red flags that signal you need a new mailing service provider

Consider these red flags as you evaluate your existing mailing service provider.
  Businesses that offer a recurring subscription, magazine or newsletter service — as well as companies producing direct mail marketing campaigns — count on their mailing service partners and literature fulfillment providers. But there are certain issues with mail distribution…

Master direct mail marketing with these industry best practices

Consider these tips and strategies for executing a successful direct mail marketing campaign.
Direct mail marketing is one of the oldest marketing strategies around. In the internet age — where customers are bombarded with emails, ads, social media posts and other digital content waiting to catch their attention for a split second —…

How businesses can prepare for the reopening of the U.S. economy

It's time for businesses to start looking ahead to the post-COVID-19 world.
For months now, the COVID-19 pandemic has shaken the global economy, impacting the ecommerce sector alongside countless other verticals. As conversations around the reopening of the U.S. economy continue at the state level, businesses can start looking ahead at how…

The importance of order processing in the customer lifecycle

Order processing falls nearly directly in the middle of the customer lifecycle.
  Today's companies simply can't succeed without understanding the phases and intricacies of the customer lifecycle. A brand's physical and online presence must support and nurture potential and current clients as they make their way through the different stages in…

6 things your supply chain needs to improve efficiency

Here are six things you’ll need to improve supply chain efficiency in 2020
When you put pressure on your supply chain, the cracks will start to show. Amid the holiday rush, when systems and staff are pushed to their limits, inefficiencies become glaring problems holding back your business. The dawn of a new…

Preparing for the holiday rush: Why and how to get ready now for peak shopping season

Our industry-leading FlexOMS can help your ecommerce business beat the holiday rush.
Consumers only did 44% of their 2018 holiday shopping in physical stores, according to Business Insider. Meanwhile, holiday ecommerce sales amounted to $126 billion from November to New Year's Eve last year.As the appeal of brick-and-mortar shopping dwindles, holiday shoppers turn…

Best practices to incorporate in your order management strategy

Your order management strategy should provide simplicity, transparency and efficiency for warehouse personnel.
Things aren't going to slow down for online retailers anytime soon. Statista projects 47.7% growth in U.S. ecommerce transactions, with sales projected to exceed $740 billion in 2023.And yet, many companies still rely on manual inventory management processes like spreadsheets on…

Is there such a thing as a flexible OMS?

There are some important characteristics  that can help stakeholders differentiate a flexible OMS from other available options.
According to market research from ARC Advisory Group, the marketing for order management systems is on track to see growth every year through 2022. As businesses continue to adopt this technology, there are a few key elements decision-makers should look…

How to increase profits with subscription programs

If your organization is considering breaking into the subscription program market, there are a few tricks and best practices you can incorporate to help drive profits.
The subscription service industry has truly matured over the past few years, especially when it comes to monthly box offerings that provide delivery of curated products every few weeks. In fact, this subscription box industry has spurred a wave of innovation…

Experiencing these order management snags? 4 signs you need a new OMS

If your organization is experiencing any of the following problems, it could be time for a new OMS that can better support you and your customers.
In order to support the customer experience, the ordering process - from the initial shopping cart, through fulfillment notification, shipment and beyond - must be simple and streamlined. However, many organizations fail in this pursuit, creating situations in which customers…