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Category Archives: Business Intelligence

How to increase profits with subscription programs

If your organization is considering breaking into the subscription program market, there are a few tricks and best practices you can incorporate to help drive profits.
The subscription service industry has truly matured over the past few years, especially when it comes to monthly box offerings that provide delivery of curated products every few weeks. In fact, this subscription box industry has spurred a wave of innovation…

Experiencing these order management snags? 4 signs you need a new OMS

If your organization is experiencing any of the following problems, it could be time for a new OMS that can better support you and your customers.
In order to support the customer experience, the ordering process - from the initial shopping cart, through fulfillment notification, shipment and beyond - must be simple and streamlined. However, many organizations fail in this pursuit, creating situations in which customers…

Data to capture from your OMS, and what it can tell you about your business

Your OMS can offer considerable data ripe for analysis.
Your order management system isn't just a place to check order inflow, product availability and allocation and order fulfillment. A powerful OMS solution can also be a rich source of customer data, ripe for analysis, which can provide stakeholders with…

3 benefits of having a single view of the customer

Brands are doing all they can to learn as much about their target consumer audience as possible.
With so much data related to customer demographics, purchasing history and other preferences available to companies, brands are doing all they can to learn as much about their target consumer audience as possible. Many are leveraging strategies that provide them…

4 tips for creating a retail storefront that draws in your customers

Your storefront display should show customers what you offer and help tell the story of your brand.
Your retail storefront is an incredibly important part of your business. It can literally make or break connections with potential customers as they walk by, and provides a sneak peek into not only your merchandise, but your brand as a…

Inventory management struggles to avoid in your warehouse

Proper inventory organization, categorization and management is critical.
One of the most imperative pursuits in warehouse operations involves inventory management. Proper categorization and organization of available inventory translates to more efficient picking by warehouse employees, as well as streamlined order fulfillment for customers.However, in many warehouses, inventory management…

Smart strategies to support your omnichannel needs

As you set forth to perfect a seamless and unified experience across multiple channels for your customers, here are a few smart strategies to keep in mind.
In today's demanding and complex consumer environment, supporting a true omnichannel strategy simply isn't a luxury anymore. According to data gathered by V12, the vast majority - 98% - of Americans regularly switch between devices over the course of the…

3 best practices for creatively managing inventory

Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative.
Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative. Particularly when it comes to larger operations, it's difficult to deal with elements like low product turnover, excess inventory and ensuring that…

Essential customer metrics you should be tracking

Getting to know your customers through key metrics can help you better inform strategy development and create the best experience for buyers as you possibly can.
How much do you truly know about your customer audience? Chances are good that, as a brand, you've looked into low-hanging fruit including shoppers' locations, age ranges and purchase history. But these details will only provide you with limited insights,…

Avoiding Out-of-Stock: 3 Tips for supporting inventory availability and allocation

When items are out-of-stock, it can impact customer loyalty.
It's a popular saying among many retailers and supply chain vendors: "Stock-outs cause walk-outs."According to the Harvard Business Review, retailers find "out-of-stock" notices just as frustrating and annoying as shoppers. However, whereas consumers may find a substitute for the out-of-stock…