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Category Archives: Payment Processing

State of the ecommerce subscription box: What you can learn from today’s subscription box market

An OMS can uplevel your e-commerce subsctiption box customer service.
  The last two years brought on a lot of shifts for the economy, from closing down movie theaters and restaurants to retail stores declaring bankruptcy and runs on products at the grocery store. Subscription services took to the sky with…

Benefits of using one provider for order management, fulfillment and customer care services

Outsourced customer support can be difficult to manage with multiple providers.
  When a company initially launches, the order management, product fulfillment and customer care processes can be fairly straightforward. But as the company grows, these operational processes can get more complicated, overwhelming and burdensome. They also bring a variety of…

5 ways to increase charitable donations from customers all year long

Retailers often take advantage of the holiday season's spirit of giving, but there are several steps you can take to encourage donations all year long.
When retailers solicit donations from customers, these efforts can bring a significant amount of support to nonprofits. According to Engage for Good, the top 73 point-of-sale fundraising campaigns brought more than $4.1 billion to charitable organizations over a three-decade period.Companies…

How subscription box companies can deliver value during the coronavirus pandemic

Subscription box companies can utilize the following strategies to stay ahead despite the current climate.
As brick-and-mortar retailers remain closed for business and families far and wide carry out state-mandated shelter-in-place orders, ecommerce and delivery services have become essential to many consumers. While this might sound like a positive for the bottom line, supply chain disruptions…

How the recurring charge model helps subscription businesses keep up

Consumers love the convenience of  set-it-and-forget-it subscriptions.
According to McKinsey, the desire to replenish products accounts for one-third of all subscriptions. Over half contain a curated selection of products chosen to delight and surprise the recipient.These subscription boxes contain everything from consumables like eco-friendly toiletries and pet food…

Advantages of using a hosted payment page

Many merchants rely on hosted payment pages for ease and security.
Selling products, subscriptions and services online is a lot more complicated than opening a lemonade stand.An enterprising individual with a big idea and ecommerce aspirations will need to understand the intricacies of web development to get a payment page up…

Payment processing decline recovery solutions

Transactions are often declined due to out-of-date card and billing information.
After having an online payment declined, one-quarter of rejected shoppers either give up or decide to shop with another online merchant.One-third will blame the retailer for the unhappy incident. After all, if the customer experience fills shoppers with the sinking…

Checkout charities: Best practices for encouraging shopper donations

Here’s what ecommerce leaders need to know before launching a checkout charity.
Over the 2019 holiday season, one-third of merchants donated money or goods to a charitable organization. And the spirit of giving isn't restricted to a few weeks in the winter. Throughout the year, retailers find many ways to give —…

Start to finish: The perfect customer order management process

Perfect your customer order management process with a top-notch OMS.
  A lack of organization and proper management of your customer orders can spell disaster for your business. Problems with product availability and allocation prevent orders from being put together, and issues with customer address standardization or correction hampers completed…

3 order fulfillment system features you need

There are a few - critical features that your new order fulfillment system should include - in order to provide the most value for you, your warehouse users and your customers.
  According to Global Market Insights, the industry for inventory and order management software is expected to grow considerably over the next few years, as supply chain and warehouse managers continue to look to OMS solutions. This technology has made…