Partnering with non-profit organizations requires something a little different: it requires understanding your core mission and helping you find affordable ways to achieve it.
At the heart of every non-profit is its mission and its donors. Because you rely on donations — both recurring and new — your fundraising program is critical, and the management of your database is crucial. A partnership with SFG means that our business and technology solutions both support and enhance your fundraising efforts. We offer your donors a secure, easy-to-use donation platform while offering your staff the tools to maintain updated lists.
With SFG’s technology solutions, you gain a 360-degree view of your donors, constituents, and customers. No matter how you engage your audience—as a donor, as a subscriber to your magazine or newsletter, as a buyer of your products, or as an attendee at one of your events—SFG captures that information in our unified relational database to create a single unique customer record, allowing management of your audience across multiple systems, and even integrating your multiple systems and processes in one place. From data services such as data hygiene and list segmentation, to thorough monthly, weekly, and real-time reporting, to business intelligence and analytics, you can utilize that information to build long-term relationships with your audience and meet your overall goals.
SFG’s business solutions provide the processes and services you need to engage your donors at additional touch points, such as subscription fulfillment of your printed and digital magazines and newsletters, fulfillment of premiums and one-shot products, customer care, mailing services, and payment processing—all of which help improve your donors’ experience and fulfill your mission.
“ As a publisher with subscriptions, continuities, and one-shots, both print and digital, we found SFG an excellent fit for our overall needs. We now have fulfillment for all properties under one roof. SFG has shown a can-do attitude, and delivered a positive experience. They have a solution focus, rather than a problem focus. We are very happy with the overall SFG team, and the overall solutions they bring with a real-time database, comprehensive reporting, strong processing, excellent customer service, on-time shipping, and a professional, responsive account team. We know SFG really cares about getting our business right, and provides the personal attention needed to accomplish that. ”