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Category Archives: Fulfillment Operations

Unboxing experience: How your packaging can send a message and support your brand

Make your packaging a part of your customers' experience.
Have you ever gotten something in the mail, and felt that flutter of excitement and anticipation to open the delivery and see what's inside? It's almost like Christmas morning, or your birthday, and it's this feeling that retailers and subscription…

3 ways to streamline order fulfillment in the warehouse

When warehouse managers and customers alike are supported with granular visibility into the fulfillment process, it’s a critical benefit for both the warehouse facility and the consumers it serves.
With the considerable uptick in online ordering, distributors and warehouse operators are also seeing higher demands when it comes to order fulfillment. According to an announcement at the National Retail Federation's Big Show 2018, e-commerce sales are on pace to…

How to support a winning customer experience in the returns process

An easy returns process can contribute to improved customer loyalty.
For many retailers and their supply chain partners, returns are a huge headache. Not only is there the potential for money to be lost on reverse shipping costs, but there is also the chance that customer loyalty will be impacted…

3 best practices for creatively managing inventory

Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative.
Inventory management can be complex and challenging - and occasionally, warehouse and operations managers have to get creative. Particularly when it comes to larger operations, it's difficult to deal with elements like low product turnover, excess inventory and ensuring that…

3 benefits of supporting visibility in order fulfillment

Customers expect transparency with order status, meaning businesses must have granular visibility into their fulfillment process.
These days, operations and warehouse managers across the globe are not only aware of the fact that customer expectations are changing, they're also doing their best to keep up with these ever-growing demands. Now that consumers have so many channels…

Avoiding Out-of-Stock: 3 Tips for supporting inventory availability and allocation

When items are out-of-stock, it can impact customer loyalty.
It's a popular saying among many retailers and supply chain vendors: "Stock-outs cause walk-outs."According to the Harvard Business Review, retailers find "out-of-stock" notices just as frustrating and annoying as shoppers. However, whereas consumers may find a substitute for the out-of-stock…

3 reasons omnichannel retail is the future of commerce

Omnichannel represents an advancement of multichannel.
Omnichannel has been a buzzword in the retail and ecommerce sectors for years now, and can offer considerable advantages for today's retailers. However, many companies struggle to cement an omnichannel strategy, and there is still confusion around the difference between this…

Top techniques for inventory management

Proper inventory management can help support product investments while saving the organization money and improving efficiency.
The concepts of managing and maintaining inventory can spell frustration for employees at organizations without strong strategies in place. In the past - and still within many businesses today - managing inventory involved a manual, physical count of what's stored…

Future ecommerce fulfillment trends companies should keep in mind

The future of ecommerce fulfillment will include heightened needs for a personalized experience and visibility.
Order fulfillment, and pulling it off in a way that supports the customer experience, is more imperative for ecommerce brands today than ever before. In the current environment, companies can't just send off a item and call it a day…

Your subscription box business is growing — now what?

A growing business needs certain elements to sustain its expansion.
Subscription box services have exploded in popularity over the last few years. Now everything from digital entertainment to self care and household cleaning items to cooking ingredients can be delivered on a rolling basis, right to customers' doors.And consumers are…