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Category Archives: Fulfillment Operations

Best practices: What does it mean to be agile in ecommerce?

Agility in ecommerce enables sellers to rise above their competition.
Every once in a while, an industry buzzword appears and creates hype and excitement, encouraging many organizations to jump on board. However, it's sometimes more difficult than decision-makers might think to apply a buzzword concept to their unique business.Recently, the…

Top order management trends for 2019

In addition to increasing use of order management software across the board, there are several other trends emerging in the OMS sector.
The market for order management system software has been on the rise for several years, and is poised to continue growing alongside demand for this type of advanced solution. An OMS - particularly one that accounts for an omni-channel strategy - offers…

How to use technology to drive subscription box processes

In this type of environment, businesses must use all the tools of the trade to ensure streamlined service and a beneficial experience for customers.
While the subscription box industry is one of the fastest growing today, providers in this sector also experience some of the highest churn rates. In this way, there's little room for error for subscription box companies, but considerable competition for…

How to stay relevant in the subscription box industry

It’s imperative that providers are able to set themselves apart, and stay relevant.
The subscription box industry is one of the fastest-growing retail sectors today, but it also experiences some of the highest churn rates of any industry. According to McKinsey researchers, almost 40 percent of all subscribers who have tried a monthly…

3 common challenges new subscription box entrepreneurs will face in their first year

As the industry continues to grow, those offering monthly boxes will run into a few challenges, particularly within the first year of business.
The subscription box industry is one of the fastest-growing sectors in retail today. Not only are new and established brands breaking into this marketplace, but consumers are flocking to subscription offerings with more frequency than ever before - McKinsey & Company…

The benefits of word-of-mouth: How to get the word out about your subscription box company

Traditional marketing efforts can bring attention to your subscription box company, but there’s no substitute for grassroots, word-of-mouth recommendations within the consumer sector.
The numbers are in and they don't lie: Word-of-mouth marketing and more personal recommendations from family and friends really resonate with today's consumers. According to a flagship 2016 Nielsen study of 2,000 American shoppers, 82 percent noted that they seek…

How to curate subscription boxes for difficult clients

Addressing the needs of difficult clients can be a challenge, but the support of an advanced OMS can help.
Retailers and service providers are well aware of the expression "the customer is always right," and in the current, increasingly competitive subscription box industry, this couldn't be more correct. Consumers have an array of different choices available to them, so…

3 features customers want in subscription boxes

What do customers really want from their subscription box services?
It's not difficult to understand the current trend toward subscription boxes. For many subscribers, these deliveries can be akin to Christmas morning, with a feeling of excitement and fun that accompanies opening the box to see its contents.However, as Forbes…

3 untapped subscription box markets to target

With the popularity of subscription boxes rapidly growing, those entering the marketplace must find their niche.
For customers, subscription boxes can be a fun and exciting change from the usual, particularly when brands work to provide unique and different products within each box. However, according to market analysts, the subscription box market is quickly becoming very…

Top tips to advertise your subscription box company

Tapping into local influencers can be a powerful way to reach your target audience.
Subscription boxes are big business these days, providing a little surprise in the mail for customers and monthly, recurring revenue streams for the companies providing them. McKinsey researchers found that today's subscription box market has grown more than 100 percent since…