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Category Archives: eCommerce

How to increase profits with subscription programs

If your organization is considering breaking into the subscription program market, there are a few tricks and best practices you can incorporate to help drive profits.
The subscription service industry has truly matured over the past few years, especially when it comes to monthly box offerings that provide delivery of curated products every few weeks. In fact, this subscription box industry has spurred a wave of innovation…

Experiencing these order management snags? 4 signs you need a new OMS

If your organization is experiencing any of the following problems, it could be time for a new OMS that can better support you and your customers.
In order to support the customer experience, the ordering process - from the initial shopping cart, through fulfillment notification, shipment and beyond - must be simple and streamlined. However, many organizations fail in this pursuit, creating situations in which customers…

3 benefits of having a single view of the customer

Brands are doing all they can to learn as much about their target consumer audience as possible.
With so much data related to customer demographics, purchasing history and other preferences available to companies, brands are doing all they can to learn as much about their target consumer audience as possible. Many are leveraging strategies that provide them…

How to support a true omnichannel experience for your customers

Supporting a cohesive and unified experience across different customer channels is key.
In the current environment, the customer experience is often spread across multiple different platforms, including the main website, social media, outside seller partners and more. However, retailers need to do more than just provide these different channel options - they…

How to excel in returns processing

Returns can happen for all sorts of reasons, and your brand needs to be ready to handle these instances seamlessly.
No matter how high quality and impressive your product line, instances will still come up when customers need to make a return. Whether shoppers are looking to exchange for a different size or color, or the item simply didn't live…

Inventory management struggles to avoid in your warehouse

Proper inventory organization, categorization and management is critical.
One of the most imperative pursuits in warehouse operations involves inventory management. Proper categorization and organization of available inventory translates to more efficient picking by warehouse employees, as well as streamlined order fulfillment for customers.However, in many warehouses, inventory management…

3 order fulfillment system features you need

There are a few - critical features that your new order fulfillment system should include - in order to provide the most value for you, your warehouse users and your customers.
  According to Global Market Insights, the industry for inventory and order management software is expected to grow considerably over the next few years, as supply chain and warehouse managers continue to look to OMS solutions. This technology has made…

State of the ecommerce subscription box: What you can learn from today’s subscription box market

Are consumers feeling fatigue with their monthly subscription box services?
There has been considerable growth in the subscription box market for the past few years, and statistics show there are significant opportunities available for ecommerce providers.At the same time, however, with so much activity in this sector and new brands…

4 strategies to streamline and improve the ecommerce order management process

Improving the order management process in ecommerce benefits the company, its warehouse distribution network and its customers.
The ordering process can make or break the experience for your customers. In fact, if ordering is complicated, not intuitive or doesn't include all the information buyers need, the chances of cart abandonment go way up.According to statistics gathered by…

How to build the best online customer shopping experience

With more than a handful of retailer choices available to them, consumers can afford to be picky.
These days, a brand's online shopping experience can make or break their ability to complete in the marketplace. With big box retail brands closing up shop left and right, there's ample opportunity for e-commerce retailers to fill the gap.However, today's customers…