Category Archives: eCommerce
4 ways to bring a holiday theme to your subscription box
The National Retail Federation predicts that, during the 2019 winter holidays, consumers will spend 34% more than they did 10 years ago.Each person will spend roughly $1,050 on gifts, seasonal treats and decorations; this is up 4% from last year's…
Preparing for the holiday rush: Why and how to get ready now for peak shopping season
Consumers only did 44% of their 2018 holiday shopping in physical stores, according to Business Insider. Meanwhile, holiday ecommerce sales amounted to $126 billion from November to New Year's Eve last year.As the appeal of brick-and-mortar shopping dwindles, holiday shoppers turn…
Best practices to incorporate in your order management strategy
Things aren't going to slow down for online retailers anytime soon. Statista projects 47.7% growth in U.S. ecommerce transactions, with sales projected to exceed $740 billion in 2023.And yet, many companies still rely on manual inventory management processes like spreadsheets on…
4 reasons you need an order management system for your ecommerce business
Last year, ecommerce sales grew 15% in the U.S., with American consumers spending more than $517 billion collectively on online transactions.As more organizations look to break into or cement their status in the ever-growing ecommerce market place, there are a few…
The importance of address standardization
There are several common issues that can occur during order fulfillment and impact the success of customer deliveries. From items being out of stock and warehouse employees being unable to pick and pack orders, to customers entering incorrect information into order…
Is there such a thing as a flexible OMS?
According to market research from ARC Advisory Group, the marketing for order management systems is on track to see growth every year through 2022. As businesses continue to adopt this technology, there are a few key elements decision-makers should look…
How to increase profits with subscription programs
The subscription service industry has truly matured over the past few years, especially when it comes to monthly box offerings that provide delivery of curated products every few weeks. In fact, this subscription box industry has spurred a wave of innovation…
Experiencing these order management snags? 4 signs you need a new OMS
In order to support the customer experience, the ordering process - from the initial shopping cart, through fulfillment notification, shipment and beyond - must be simple and streamlined. However, many organizations fail in this pursuit, creating situations in which customers…
3 benefits of having a single view of the customer
With so much data related to customer demographics, purchasing history and other preferences available to companies, brands are doing all they can to learn as much about their target consumer audience as possible. Many are leveraging strategies that provide them…
How to support a true omnichannel experience for your customers
In the current environment, the customer experience is often spread across multiple different platforms, including the main website, social media, outside seller partners and more. However, retailers need to do more than just provide these different channel options - they…
