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Monthly Archives: June 2026

Supporting Your Creative Customers: Providing Excellent Customer Care For Craft and Hobby Brands

Supporting Your Creative Customers: Providing Excellent Customer Care For Craft and Hobby Brands
  Crafting is personal. It's tactile, emotional, and, for many, deeply fulfilling. So when a customer reaches out with a question, it's not a generic request — it's a moment of trust. A missed detail can interrupt their creative flow,…

Optimized Shipping Costs: Leveraging Rate Shopping for All Shipment Types

Optimized Shipping Costs: Leveraging Rate Shopping for All Shipment Types
  Shipping is an important part of both the customer experience and the bottom line for craft and hobby businesses and subscription-based brands. And when postage rates undergo frequent changes, you need more than flat-rate labels or carrier commitment to…