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Category Archives: Data Services

What technology solutions are right for your organization?

The right technology empowers customer service for ecommerce.
Every organization has its own needs and challenges. Some businesses constantly look to expedite ecommerce fulfillment while others concentrate on minimizing waste in the manufacturing process. Whatever goals a company may have, it's vital to select technology solutions that facilitate an…

Understanding the customer lifecycle

Attention to the customer lifecycle helps ecommerce businesses succeed.
For businesses striving to achieve sustainable growth in ecommerce, it's vital to have deep insights into the customer lifecycle. Marketing and sales efforts increasingly rely on robust data to reveal opportunities and maintain excellent service. When leaders understand the steps…

3 keys to lasting success for subscription businesses

Secure, reliable payment processes are essential for subscription businesses.
Subscription-based companies have exploded in popularity in recent years, bringing customers the products they want on a regular basis. This model has many advantages for ecommerce organizations, making it possible to reach a wide base of consumers and maintain their…

Best practices for mining customer data

Analyzing both internal and external customer data will give businesses a more well-rounded picture of areas that need improvement.
  Many companies have a large amount of customer information at their discretion. These organizations know it's worthwhile to keep these materials in case they can use the data in the future. That's where data mining comes in. This practice…

The benefits of mining customer data

Data mining gives companies a closer look at information that can improve consumer satisfaction.
Companies from a variety of industries have large amounts of information on their hands at all times. While this information is often utilized for the same purposes - contacting clients, looking over past purchases, etc. - businesses can learn a lot…

Benefits of NCOA services

NCOA services help ecommerce companies maintain correct customer information.
Ecommerce retailers need updated information in order to communicate effectively with their customers. With assistance from National Change of Address, companies can ensure the data linked to individuals, families and businesses is verified and amended by the U.S. Postal Service.…

5 signs it’s time to clean your data

Data cleansing is an important practice for online organizations.
Due to the importance of customer relationships in business success, company leaders tend to focus on consumer engagement as a means of increasing profits. Yet, how can organizations interact with their client base without accurate contact and purchasing information?It's crucial…

5 signs it’s time to partner with a retail technology provider

Retail technology partners can help online businesses in many areas.
At some point in the life span of their online company, executives may realize they can't do it all alone. There are a number of scenarios that point to the advantages of outsourcing some of the responsibilities to a third…

3 benefits of omnichannel technology

Shoppers frequently use more than one device to complete their shopping process.
It's critical for ecommerce companies to stay up-to-date with the current trends in their industry. While elements like expanded flexibility and scalability remain important within the market, omnichannel technology is gaining popularity with online retailers by offering a number of benefits. Let's…

How to hire your retail technology partner

Companies should look for a solution that meets their criteria and their budget.
Retail companies - both online and brick and mortar - require digital tools to help them with their daily practices and processes. This technology is crucial to the success of their operation, as efficient systems can lead to happier employees…