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SFG wins BBB Award for Excellence

March 20, 2013

by Sally Allen

BIG SANDY, Texas—The Better Business Bureau of Central East Texas presented Strategic Fulfillment Group with the Award for Excellence during its annual luncheon and awards ceremony held in Tyler, Texas on Wednesday, Jan. 30.

The BBB Award for Excellence is presented to companies that exemplify ethical behavior and display integrity in all aspects of their operations — toward their employees, vendors, customers and within their community. Winners are chosen by an independent panel of judges.

“The mission of the awards program is to promote both the importance of ethical business practices and the willingness and efforts made by outstanding businesses to ensure our marketplace remains fair and honorable to everyone,” BBB President/Chief Executive Officer Mechele Agbayani Mills said. “Today more than ever, it’s necessary that we spotlight and celebrate companies in our region who operate with integrity in all aspects of their operations.”

The BBB of Central East Texas serves more than 2,500 Accredited Businesses across a 19-county area. Accepting the award on behalf of SFG was Tony Pytlak, president/COO.

“On behalf of the SFG Team, I am honored to accept the Award for Excellence from the Better Business Bureau. The SFG Team consistently strives to provide top-notch service to all of our partners, their brands, and all customers. We believe in ethical business practices in all of our operations as that helps define a trusted service provider. This belief has helped us grow and maintain our focus on being a trusted company both locally and nationally. As our standards demand the highest level of honesty and integrity, we feel that our business values are well-aligned with the BBB’s vision of an ethical marketplace based on trust.”

Pytlak added, “SFG continues to be committed to upholding the vision, mission, and values of the Better Business Bureau.”

To learn more about SFG, visit


About SFG: Strategic Fulfillment Group (SFG) is a marketing services organization with core strengths in fulfillment and information management. Serving publishers, direct marketers, retailers and manufacturers, SFG’s real-time relational database integrates operations across business models to provide a unified view of the customer and deliver multichannel solutions across all customer touch points—all in one location. For more information, visit

SFG is a division of DRG, a third-generation Muselman family business based in Berne, Ind. Another division of DRG, Annie’s, a publishing/media company, serves the craft, home decor and nostalgia markets with magazines, catalogs and other products. The Muselman business began in 1925 with the founding of Economy Printing Concern in Berne. EP Graphics, as it is known today, is still owned by the Muselman family. It specializes in high-quality, four-color web printing for catalogs and magazines.