Subscription Box eCommerce Services
Get the ALL-IN-ONE Subscription Box solution and grow your business exponentially!
Your subscription business relies on long-lasting customer relationships, outstanding service and high-quality products delivered consistently. Now you can take your business to the next level when you partner with SFG for the latest technology and innovative operational support critical to thrive and expand in the subscription box market.
SFG's FlexOMS™ is the answer to your subscription box needs
SFG’s advanced order management system incorporates comprehensive front-end and back-end technology and operations for the ALL-IN-ONE solution you need to manage orders and nurture customer relationships. FlexOMS provides you with the 360-degree view needed to manage your subscription box orders efficiently and securely throughout the customer lifecycle from start to finish.
SFG’s FlexOMS allows you to:
- Manage the entire subscription process – from order through fulfillment
- Encourage repeat orders
- Process payments in real time in a PCI-compliant environment
- Offer flexible free trial periods and recurring charge options
- Improve customer communication and track all inventory
- Discover analytical insights needed to transform your business
- And many more flexible features…
FlexOMS is built to meet the unique needs of subscription companies like yours. By leveraging our 30+ years of experience in this business model, your company will profit from our stability, ongoing technology investments, best-in-class service levels and consistent results.
Download our case study to see how partnering with SFG can help you form stronger customer connections and achieve unprecedented growth.
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Partner with SFG for subscription box fulfillment success
Teaming with SFG provides you with industry-leading technology solutions and proven fulfillment services to get subscription boxes into your customers’ hands on a regular basis.
With FlexOMS, your customers can count on receiving the correct items in a timely fashion while you can concentrate on growing your business, increasing lifetime value and creating special offers to attract new customers.
With SFG, you’ll get the most cost-effective shipping available by taking advantage of our established relationships with carriers around the world. Plus, customer satisfaction runs high thanks to automated shipping confirmation messages with links for subscribers to track their packages.
FlexOMS delivers quality customer support you can depend on with reliable resources for generating inquiry codes, completing resolution procedures and scripting for service-oriented communications plus upsell/cross-sell promotions.
If customers choose to return an item, no problem. FlexOMS easily handles returns, updates inventory, and collects relevant information to boost customer satisfaction.
FlexOMS helps you discover valuable insights into your customers’ preferences and behavior with business intelligence and analytical tools giving you access to data any time you’d like–even in real time.
Sophisticated order management and streamlined fulfillment allow you to focus on the long-term objectives of your subscription-based business.
Whether you need an SaaS environment to manage technology and fulfillment in-house or prefer a completely outsourced solution … SFG’s all-in-one FlexOMS is the answer to your subscription box needs.