Flexible Order Management System

FlexOMS Logo
Flexibility is key to handling your customer orders, from initial acquisition to final order fulfillment and beyond. Streamline your order processing by taking orders from all channels, managing inventory, processing payments, and fulfillment of the order.
Get Started
iMac Computer Screen

FROM ORDER PLACEMENT THROUGH FULFILLMENT

STREAMLINED OPERATIONS


FlexOMS™ helps you streamline and improve your operations through a multi-channel, full-featured platform. From order inflow and address standardization to inventory allocation, payment authorization, order disbursement and shipment, FlexOMS™ offers everything you need in a single platform.

Get Started

Omni-Channel


FlexOMS™ uses a unified customer database for real-time, consolidated views of transactional information across channels.

Learn More
Woman accessing files on a mobile tablet

Customizable


The modular system design allows maximum flexibility to integrate seamlessly with existing tools and systems or supply an end-to-end solution.

Learn More
Team working on web project together

Scalable


Whether your business has one product or thousands, one business model or many, SFG’s flexible order management system has the business rule sets to manage your order flows and customer information as your business grows.

Learn More
Man working on mobile tablet

FEATURES

WHAT CAN FlexOMS™ DO FOR YOU?


Integration Icon

FlexOMS™ integrates with your front-end shopping cart and back-end operations -- whether they are in-house or outsourced.

Simplified Management Icon

Maintain storage locations, inventory levels, pick/pack and shipping instructions seamlessly throughout the entire process.

Real-Time Inventory Visibility Icon

Handle the allocation of your inventory, oversee backorder options in real time, and set minimum and reorder triggers, regardless of location.

Process Payments Securely Icon

Robust security measures protect sensitive customer details and payment information and keep you compliant with the Payment Card Industry Data Security Standard.

Know Your Customers Icon

Maintain a 360-degree view of your customers for an in-depth view of the customer journey from click to ship.

Spot and Correct Errors Icon

FlexOMS™ can automatically spot and revise errors in customer shipping addresses so shipments make it to the correct recipient.

Keep Customers in the Loop Icon

FlexOMS™ automatically sends notification emails to let customers know when their orders have shipped, and when they can expect delivery.

Expert Shipping Icon

We use only top-notch and trusted shipping vendors for order distribution, so orders arrive undamaged and on time.

Get Started

RESOURCES

READY TO LEARN MORE?


Team looking over warehouse orders

Free Whitepaper


7 Advantages of a Flexible Order Management System

Management checking packed order list

Success Spotlight


Consolidating multiple systems and data sources into FlexOMS™

Customer placing order online

Industry Insight


Start to Finish: The perfect customer order management process

Does your OMS
do this?

Discover more about the features needed in an OMS to create the perfect customer order management process.

CLICK TO SHIP – MANAGE THE ENTIRE PROCESS WITH FlexOMS™